Effective date: 1 August 2026
Last updated: 1 August 2026
Church Ministers Educational Training and Development Institute, also referred to as “CMETDI,” “the Institute,” “we,” “us” or “our,” respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you:
Visit our website;
Submit an admission application;
Complete an enquiry or registration form;
Communicate through live chat, WhatsApp, email or telephone;
Use a student portal or online learning platform;
Make or verify a payment;
Attend one of our programmes, seminars or activities; or
Otherwise interact with the Institute.
This Policy applies to the website:
https://churchministerstraining.org.ng
Church Ministers Educational Training and Development Institute determines why and how personal information collected through this website and our educational services is processed.
For the purposes of applicable data-protection law, the Institute acts as the data controller for this information.
Our contact details are provided at the end of this Policy.
Depending on how you interact with us, we may collect the following categories of information.
Full name;
Email address;
Telephone and WhatsApp number;
Residential or postal address;
Date of birth;
Gender, where necessary;
Photograph; and
Emergency-contact information.
Selected programme;
Educational qualifications;
Academic records and certificates;
Church or ministry experience;
Employment or professional information;
Application responses;
Admission status;
Student identification number;
Attendance records;
Assignments, examination results and academic progress;
Disciplinary records, where applicable; and
Graduation and certification information.
We may collect:
Name of the payer;
Amount paid;
Date and purpose of payment;
Payment reference;
Bank name;
Receipt or proof of payment; and
Payment status.
We do not intentionally collect or store your card PIN, CVV, online-banking password or one-time password.
Where an independent payment provider is used, that provider may process payment-card or banking information under its own privacy policy.
We may retain:
Emails;
Contact-form submissions;
WhatsApp messages;
Telephone-enquiry notes;
Live-chat conversations;
Support tickets;
Feedback and complaints; and
Information supplied to our AI-assisted support system.
When you use the website, certain information may be collected automatically, including:
Internet Protocol address;
Browser type;
Device type;
Operating system;
General location derived from an IP address;
Referring website;
Pages visited;
Date and time of visits;
Website interactions; and
Cookie identifiers.
We may collect information:
This includes information provided when you:
Submit an application;
Register as a student;
Complete a website form;
Contact our support team;
Use live chat;
Upload a document;
Make or verify a payment;
Attend an event; or
Provide feedback.
We may receive information from:
A parent, guardian or sponsor;
A church or ministry that recommends an applicant;
An examination or educational institution;
A payment service provider;
An authorised recruitment or admission representative; or
A service provider supporting our website and learning systems.
Technical and usage information may be collected through cookies, web-server logs, security tools, analytics services and live-chat technologies.
We may use your information to:
Respond to enquiries;
Process admission applications;
Assess applicant eligibility;
Communicate admission decisions;
Register and manage students;
Deliver academic and ministry-training programmes;
Maintain academic and administrative records;
Manage lectures, examinations, results and certificates;
Verify fees and payments;
Provide student and technical support;
Manage seminars, conferences and institutional events;
Send important administrative notices;
Protect our website, students, employees and systems;
Prevent fraud, impersonation and misuse;
Improve our website and services;
Meet accounting, regulatory and legal obligations;
Investigate complaints or disciplinary matters; and
Establish, exercise or defend legal claims.
We will not use personal information for an unrelated purpose without providing appropriate notice or obtaining consent where required.
Depending on the circumstances, we may process personal information because:
You have freely agreed to a particular use of your information, such as receiving optional newsletters or marketing communications.
You may withdraw consent at any time. Withdrawal does not make earlier lawful processing invalid.
Processing may be necessary to:
Handle an admission application;
Enrol a student;
Deliver an educational programme;
Process an authorised payment; or
Provide a requested service.
We may process information to meet applicable educational, tax, accounting, regulatory, court or law-enforcement obligations.
We may process information where reasonably necessary to:
Administer the Institute;
Respond to enquiries;
Improve our services;
Protect our website;
Prevent fraud;
Maintain security; or
Keep appropriate institutional records.
We will consider your rights and reasonable expectations before relying on legitimate interests.
In limited circumstances, processing may be necessary to protect someone’s life, health or safety, or to perform a task recognised as being in the public interest.
The NDPC identifies fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation and appropriate security as core data-processing principles. (National Drug Law Enforcement Agency)
Some information may be considered sensitive, including information relating to:
Religious or philosophical beliefs;
Health or disability;
Biometric information;
Racial or ethnic origin; or
Other categories protected by law.
Because CMETDI is a Christian educational institution, an applicant may voluntarily provide information about church membership, ministry experience or religious training.
We will process sensitive information only where it is necessary, lawful and appropriately protected.
You should not provide confidential medical, financial or personal information through live chat unless it is reasonably required for your request.
Our website may use tawk.to to provide live chat, support tickets and automated assistance.
When you use the chat service, information such as your name, email address, telephone number, chat messages, IP address, browser information and device details may be processed by tawk.to on our behalf.
According to tawk.to’s current documentation, customer chat data may be stored using Google Cloud infrastructure in the United States. tawk.to states that it processes customer data as a service provider and that website owners remain responsible for determining the purposes of processing. (Tawk.to Help Center)
Do not send the following through live chat:
Passwords;
Card PINs;
CVV numbers;
One-time passwords;
Complete payment-card details; or
Online-banking credentials.
Chat conversations may be retained for customer support, security, quality assurance and administrative purposes.
Our live-chat service may use artificial intelligence to provide immediate answers to common questions.
When AI support is active:
Your message may be processed by an AI-service provider;
Responses may be generated automatically;
Automated responses may occasionally be incomplete or inaccurate; and
Important admission, fee, programme and payment information should be confirmed with an authorised staff member.
We will not rely solely on an automated response to make a decision that produces a serious legal or similarly significant effect without appropriate human involvement.
Visitors may request assistance from a human support officer.
Cookies are small files placed on a device to support website functionality and remember certain information.
Our website may use:
These are required for website security, navigation, forms, account access and other basic functions.
These remember settings such as language, chat status or cookie choices.
These help us understand how visitors use the website and identify areas for improvement.
These help operate the tawk.to chat widget, recognise returning visitors and maintain chat sessions.
Where required, non-essential cookies will be used only after appropriate consent has been obtained.
You may manage cookies through our cookie banner or your browser settings. Disabling some cookies may prevent certain website features from functioning correctly.
We may share personal information with:
Authorised Institute staff and lecturers;
Admission and academic departments;
Website-hosting providers;
IT and cybersecurity providers;
Live-chat and AI-support providers;
Payment processors and financial institutions;
Email and communication providers;
Professional advisers, including lawyers and accountants;
Regulators, courts and law-enforcement authorities;
Examination, accreditation or educational bodies; and
Other parties authorised by you.
Service providers should receive only the information reasonably necessary to perform the relevant service.
We do not sell personal information.
Some of our technology providers may process or store information outside Nigeria.
Where personal information is transferred to another country, we will take reasonable steps to ensure that the transfer is lawful and that an appropriate level of protection is maintained.
The Nigeria Data Protection Act addresses international transfers and requires controllers and processors to consider whether transferred information will receive adequate protection. (National Drug Law Enforcement Agency)
We retain personal information only for as long as reasonably required for:
Admission processing;
Student registration;
Delivery of educational services;
Academic record keeping;
Certification verification;
Payment and accounting records;
Complaint handling;
Security and fraud prevention;
Contractual obligations; and
Compliance with applicable law.
Suggested retention schedule to confirm before publication:
| Information | Proposed retention period |
|---|---|
| Unsuccessful admission applications | [Insert period] |
| General enquiries | [Insert period] |
| Live-chat conversations | [Insert period] |
| Student academic records | [Insert period or “permanently where necessary”] |
| Payment and accounting records | [Insert legally approved period] |
| Website security logs | [Insert period] |
| Marketing consent records | Until withdrawal plus [insert period] |
When information is no longer required, we will securely delete, anonymise or archive it as appropriate.
tawk.to states that chats and tickets remain within its service until they are deleted by the account administrator or through an authorised deletion request, subject to applicable retention obligations. (Tawk.to Help Center)
We use reasonable administrative, organisational and technical safeguards designed to protect information against:
Unauthorised access;
Accidental loss;
Improper disclosure;
Destruction;
Misuse;
Alteration; and
Cyberattacks.
Safeguards may include:
Password-protected accounts;
Access restrictions;
Secure website connections;
System updates;
Backups;
Security monitoring;
Staff confidentiality obligations; and
Appropriate service-provider controls.
No internet-based system is completely secure. Users should also protect their passwords and devices and report suspicious activities promptly.
Where we become aware of a personal-data breach, we will assess the nature and possible consequences of the incident.
We may notify affected individuals and the appropriate authority where notification is required by applicable law.
Users should report suspected privacy or security incidents through the contact details at the end of this Policy.
Subject to applicable conditions and exemptions, you may have the right to:
Be informed about how your information is used;
Request access to your personal information;
Request correction of inaccurate information;
Request completion of incomplete information;
Object to certain processing;
Request restriction of processing;
Request deletion where information is no longer lawfully required;
Withdraw consent;
Request data portability;
Request human intervention regarding certain automated decisions; and
Lodge a complaint with the Nigeria Data Protection Commission.
These rights are recognised by the Nigeria Data Protection Commission under the Nigeria Data Protection Act. (npw.ndpc.gov.ng)
Some rights may be restricted where retention or processing is required for academic integrity, legal compliance, public interest, security, contractual obligations or legal claims.
To submit a privacy request, contact us using the details below and include:
Your full name;
Your contact information;
Your application or student number, where applicable;
The right you wish to exercise;
A description of the information concerned; and
Any information reasonably required to verify your identity.
We may request proof of identity before disclosing, changing or deleting personal information.
We will respond within the period required by applicable law.
Our services are primarily intended for adults and individuals preparing for Christian ministry.
Where an applicant is under the applicable legal age, we may require consent or involvement from a parent, guardian or responsible sponsor.
Parents and guardians should supervise children’s use of the website and ensure that they do not submit unnecessary personal information.
Where we discover that a child’s information was collected improperly, we will take reasonable steps to delete or appropriately protect it.
The Institute may take photographs or recordings during classes, seminars, conferences, worship sessions, graduations and other activities.
Where required, permission will be obtained before using identifiable photographs or recordings for:
The website;
Social-media pages;
Promotional materials;
Newsletters;
Reports; or
Publicity campaigns.
A student or participant may contact us regarding the future use of their image, subject to legitimate record-keeping and previously distributed materials.
We may send administrative communications relating to:
Applications;
Admission decisions;
Registration;
Lectures;
Payments;
Examinations;
Events;
Security; and
Student services.
These essential communications may be sent where necessary to provide our services.
Optional promotional messages will be sent only where we have an appropriate lawful basis. You may unsubscribe from promotional communications at any time.
Unsubscribing from marketing does not prevent us from sending important service or academic messages.
Our website may contain links to websites or services operated by other organisations.
We do not control their collection or use of information. Visitors should review the privacy policy of each external service before providing personal information.
Please contact the Institute first if you have a privacy concern so that we can investigate and attempt to resolve it.
You may also lodge a complaint with the Nigeria Data Protection Commission, which is Nigeria’s data-protection supervisory authority. (National Drug Law Enforcement Agency)
We may update this Privacy Policy to reflect changes in:
Our programmes;
Website features;
Technology providers;
Data-processing activities; or
Legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
Material changes may also be communicated through the website, email or another suitable method.
For privacy questions, requests or complaints, contact:
Church Ministers Educational Training and Development Institute
Website: https://churchministerstraining.org.ng
Privacy email: [Insert official privacy email]
General email: [Insert official email address]
Telephone: [Insert official telephone number]
WhatsApp: +234 901 274 4350
Address: [Insert complete physical address]
Support hours: [Insert official working days and hours]
Begin your journey with the Church Ministers Educational Training and Development Institute. Explore our programmes, admission requirements, study options, and application process.
We are committed to equipping ministers, church workers, and Christian leaders with sound biblical education, practical ministry training, and strong leadership skills.
